Our warranty ensures that we have your back. For a period of 6 months from the date of purchase, we will take care of any damage to the material or workmanship of your jewelry. We collaborate with top manufacturers to create handcrafted pieces that are responsibly sourced and built to last. Our confidence in the quality of our products is reflected in the 6-month coverage.

However, please note that the warranty does not cover lost items, normal wear and tear scratches (such as a bent ring or broken chain), improper use or storage of the product, or any modifications made by a third party outside of Vinakos. To submit a warranty request, please contact us via email: support@vinakos.com. Our team will respond within 48 hours with further details.

Important: We do not recommend having our products serviced by external jewelers, as this voids any potential for refund or replacement in case of defects caused by their work. This includes resizing or any other type of repair. While we do not offer repair or resizing services, if your Vinakos piece is defective and covered by the warranty, please provide details through this form and our team will assist you accordingly.